Recurring Revenue,
Without Recurring Headaches
For Coaches Running Recurring Programs - Tired of Doing It All, but Too Busy to Slow Down and Fix It
RetentionOps gives you a scalable backend that supports your clients,
protects your revenue, and buys back your time — so you can focus on what matters most
Recurring Revenue,
Without Recurring Headaches
For Coaches Running Recurring Programs - Tired of Doing It All, but Too Busy to Slow Down and Fix It
RetentionOps gives you a scalable backend that supports your clients,
protects your revenue, and buys back your time — so you can focus on what matters most
Sounds Familiar?
A client’s card fails and you don’t realize it until it’s already been two weeks.
Someone asks to cancel, but without a clear process, they get charged again and reach out frustrated.
You spend time answering the same questions over and over.
You’ve got a great promo idea but the tech is such a headache, it never launches.
You didn’t build your coaching business just to manage the backend.
But without a system, you lose time—and clients—every month.
Sounds Familiar?
A client’s card fails and you don’t realize it until it’s already been two weeks.
Someone asks to cancel, but without a clear process, they get charged again and reach out frustrated.
You spend time answering the same questions over and over.
You’ve got a great promo idea but the tech is such a headache, it never launches.
You didn’t build your coaching business just to manage the backend.
But without a system, you
lose time—and clients—every month.
Your Program Is Valuable. Let’s Make Sure It Lasts.
You’ve built something people love. But love alone doesn’t retain clients — systems do.
Churn, payment fails, frustrated cancellations — these are not strategy problems.
They’re system problems.
That’s where RetentionOps comes in.
RetentionOps:
Your Retention & Operations Engine
A done-for-you backend system that protects your revenue, improves retention, and scales with you — fully built inside GoHighLevel.
This isn’t VA support or a patchwork setup. This is operational infrastructure intentionally designed to support, stabilize, and scale your coaching business.
What's Included:
We handle the tech, systems, and support — so you can stay focused on coaching and scaling your business.
1. Revenue Protection
Keep your income consistent with systems that reduce churn and failed payments.
Auto-manage failed payments: Recover failed payments automatically — and revoke access after 2 weeks if no payment is made
One-click cancellation flow with built-in save offer
Optional reminders sent before billing (to reduce disputes)
Monthly dashboard (Growth+ Plan) : Get clear insights into your client retention, recovered revenue, and churn trends — all in one place
2. Client Experience
Deliver a seamless, high-touch experience that keeps clients engaged and supported.
Weekly client check-in automation
Stay top-of-mind and build loyalty — without lifting a finger.
Trigger-based satisfaction surveys (Growth+ Plan)
FAQ system + GPT assistant
Customer support: We handle cancellation, payment, program and access issues within 24–48 hrs
3. Growth Support
Make scaling simpler with expert-backed automation and strategic oversight.
Quarterly funnel & promo automation
We build and launch 1–2 marketing automations per quarter (based on your plan) — so you can drive new sales without the tech struggle.
Ongoing system updates based on your client load
Quarterly system reviews (Growth+) or bi-weekly calls (Scale)
4. Tool Consolidation
Simplify your tech stack — and your life.
Replace tools like Calendly, Mailchimp, and Typeform, etc — we use GHL for everything
Monthly system maintenance: We keep everything running smoothly with updates and checkups (tailored to your plan tier)
Fully integrated backend in GoHighLevel
Software Included: GoHighLevel Access
Everything you need — in one powerful platform. Every RetentionOps plan includes full access to your own GoHighLevel CRM account.
No need for separate subscriptions
One login to manage clients, emails, payments, check-ins, and automations
Done-for-you setup & maintenance
Our team configures and maintains everything, so you can stay focused on growth — not tech.
Your Program Is Valuable.
Let’s Make Sure It Lasts.
You’ve built something people love. But love alone doesn’t retain clients — systems do.
Churn, payment fails, frustrated cancellations — these are not strategy problems.
They’re system problems.
That’s where RetentionOps
comes in.
RetentionOps:
Your Retention & Operations Engine
A done-for-you backend system that protects your revenue, improves retention, and scales with you — fully built inside GoHighLevel.
This isn’t VA support or a patchwork setup. This is operational infrastructure intentionally designed to support, stabilize, and scale your coaching business.
What's Included:
We handle the tech, systems, and support — so you can stay focused on coaching and scaling your business.
1. Revenue Protection
Keep your income consistent with systems that reduce churn and failed payments.
Auto-manage failed payments: Recover failed payments automatically — and revoke access after 2 weeks if no payment is made
One-click cancellation flow with built-in save offer
Optional reminders sent before billing (to reduce disputes)
Monthly dashboard (Growth+ Plan) : Get clear insights into your client retention, recovered revenue, and churn trends — all in one place
2. Client Experience
Deliver a seamless, high-touch experience that keeps clients engaged and supported.
Weekly client check-in automation
Stay top-of-mind and build loyalty — without lifting a finger.
Trigger-based satisfaction surveys (Growth+ Plan)
FAQ system + GPT assistant
Customer support: We handle cancellation, payment, program and access issues within 24–48 hrs
3. Growth Support
Make scaling simpler with expert-backed automation and strategic oversight.
Quarterly funnel & promo automation
We build and launch 1–2 marketing automations per quarter (based on your plan) — so you can drive new sales without the tech struggle.
Ongoing system updates based on your client load
Quarterly system reviews (Growth+) or bi-weekly calls (Scale)
4. Tool Consolidation
Simplify your tech stack — and your life.
Replace tools like Calendly, Mailchimp, and Typeform, etc — we use GHL for everything
Monthly system maintenance: We keep everything running smoothly with updates and checkups (tailored to your plan tier)
Fully integrated backend in GoHighLevel
Software Included:
GoHighLevel Access
Everything you need — in one powerful platform. Every RetentionOps plan includes full access to your own GoHighLevel CRM account.
No need for separate subscriptions
One login to manage clients, emails, payments, check-ins, and automations
Done-for-you setup & maintenance
Our team configures and maintains everything, so you can stay focused on growth — not tech.
Build Trust.Stay Compliant.
Protect Your Reputation
Our system aligns with the FTC's Click-to-Cancel rule using a compliant one-step cancellation flow.
We also offer optional pre-billing reminders, meeting transparency guidelines in states like California and Vermont.
Build Trust.
Stay Compliant.
Protect Your Reputation
Our system aligns with the FTC's Click-to-Cancel rule using a compliant one-step cancellation flow.
We also offer optional pre-billing reminders, meeting transparency guidelines in states like California and Vermont.
Retain More Clients, Recover Missed Revenue, and Free up Your Time
Retain More Clients, Recover Missed Revenue, and Free up Your Time
Will It Pay Off? Let's do the Math:
If you charge $39/month and have just 20 active clients, that’s $780/month in revenue.
RetentionOps starts at $349/month — less than half of that.
Now imagine this:
If our system helps you retain just one extra client every other week, it already pays for itself.
And in reality?
Most coaches see a 2–3x ROI — just from reduced churn.
That’s not even counting the time you save, or the extra sales you gain from a smooth, reliable backend
Will It Pay Off?
Let's do the Math:
If you charge $39/month and have just 20 active clients, that’s $780/month in revenue.
RetentionOps starts at $349/month — less than half of that.
Now imagine this:
If our system helps you retain just one extra client every other week, it already pays for itself.
And in reality?
Most coaches see a 2–3x ROI — just from reduced churn.
That’s not even counting the time you save, or the extra sales you gain from a smooth, reliable backend
Pricing That Scales With You
No bloated tiers. No extra software fees. Just fair pricing based on your actual client volume.
All plans include GoHighLevel software — no extra subscription needed.
We scale with your business, so you’re never overpaying for what you don’t use.
LAUNCH PLAN
$349/month
For up to 20 clients
Best for: Solo or early-stage coaches who want peace of mind and essential backend systems — without needing to hire.
Backend system setup + monthly maintenance
Failed payment & cancellation automation
Weekly client check-in automation
FAQ + GPT assistant (static)
Customer support: 24–48hr response for cancellation, program, or payment-related concerns
OUTCOME: Save 5–10 hours/week. Run a clean, compliant backend without hiring.
No contracts - cancel anytime
GROWTH PLAN
$799/month
For 21-75 clients
Best for: Coaches actively growing or launching who need reliable backend systems, fast support, and regular funnel execution.
Everything in Launch Plan
Dedicated backend specialist — available 1 hour per day to answer questions and support ongoing needs
1 funnel or promo campaign automation per quarter
KPI dashboard: retention, payment recovery, cancellations
Up to 3 backend requests/updates per month
Customer support: 24-hour response time for cancellation, program, or payment-related concerns
OUTCOME: Save 15–20 hours/week. Launch smoothly, reduce churn, and stay focused on growth — not tech overwhelm.
No contracts - cancel anytime
SCALE PLAN
$1200/month
For 76+ clients
Best for: Established coaching brands with high volume, multiple offers, and a need for proactive, hands-on backend support.
Everything in Growth
Bi-weekly strategy/check-in calls
2 funnel/campaign builds per quarter
Same-day support response
Optional inbox support (based on SOPs)
Up to 5 backend tasks/month
OUTCOME: Save 25+ hours/week. Avoid hiring a tech VA, funnel builder, and ops manager separately.
No contracts - cancel anytime
Pricing That Scales
With You
No bloated tiers. No extra software fees.
Just fair pricing based on your actual
client volume.
All plans include GoHighLevel software — no extra subscription needed.
We scale with your business,
so you’re never overpaying for what you don’t use.
LAUNCH PLAN
$349/month
For up to 20 clients
Best for: Solo or early-stage coaches who want peace of mind and essential backend systems — without needing to hire.
Backend system setup + monthly maintenance
Failed payment & cancellation automation
Weekly client check-in automation
FAQ + GPT assistant (static)
Customer support: 24–48hr response for cancellation, program, or payment-related concerns
OUTCOME: Save 5–10 hours/week. Run a clean, compliant backend without hiring.
No contracts - cancel anytime
GROWTH PLAN
$799/month
For 21-75 clients
Best for: Coaches actively growing or launching who need reliable backend systems, fast support, and regular funnel execution.
Everything in Launch Plan
Dedicated backend specialist — available 1 hour per day to answer questions and support ongoing needs
1 funnel or promo campaign automation per quarter
KPI dashboard: retention, payment recovery, cancellations
Up to 3 backend requests/updates per month
Customer support: 24-hour response time for cancellation, program, or payment-related concerns
OUTCOME: Save 15–20 hours/week. Launch smoothly, reduce churn, and stay focused on growth — not tech overwhelm.
No contracts - cancel anytime
SCALE PLAN
$1200/month
For 76+ clients
Best for: Established coaching brands with high volume, multiple offers, and a need for proactive, hands-on backend support.
Everything in Growth
Bi-weekly strategy/check-in calls
2 funnel/campaign builds per quarter
Same-day support response
Optional inbox support (based on SOPs)
Up to 5 backend tasks/month
OUTCOME: Save 25+ hours/week. Avoid hiring a tech VA, funnel builder, and ops manager separately.
No contracts - cancel anytime
TESTIMONIAL
Real Results: More Time,
Less Stress, Better Retention
"They’ve helped me gain back countless hours… and gave me peace of mind."
"Shiela and her team have been nothing short of amazing for me. All tasks are completed in a timely manner and the quality is above and beyond anything I could ever ask for. They’ve helped me gain back, countless hours that I could spend on more important parts of my business, which helped my business grow and give me peace of mind."
- Pat Damiano/ @patdamiano_
TESTIMONIAL
Real Results:
More Time,
Less Stress,
Better Retention
"They’ve helped me gain back countless hours… and gave me peace of mind."
"Shiela and her team have been nothing short of amazing for me. All tasks are completed in a timely manner and the quality is above and beyond anything I could ever ask for. They’ve helped me gain back, countless hours that I could spend on more important parts of my business, which helped my business grow and give me peace of mind."
- Pat Damiano/ @patdamiano_
READY TO GIVE US A TRY?
Let’s Walk Through It
Your backend shouldn’t be the bottleneck. RetentionOps gives you the infrastructure to protect your revenue, scale your offer, and free up your time.
We’ll walk you through exactly how the system works — and which tier fits best. No pressure, just clarity.
READY TO GIVE US A TRY?
Let’s Walk Through It
Your backend shouldn’t be the bottleneck. RetentionOps gives you the infrastructure to protect your revenue, scale your offer, and free up your time.
We’ll walk you through exactly how the system works — and which tier fits best.
No pressure, just clarity.
Frequently Asked Questions
Do I need to have an existing GoHighLevel (GHL) account?
No. Every RetentionOps plan includes access to GHL. We’ll set it up, customize it for your business, and manage it for you — no extra tools or accounts needed.
Will you talk to my customers?
Yes. We handle cancellations, payment issues, and basic support questions — so you don’t have to.
Do I have to commit long-term?
Nope. Plans are month-to-month. You stay because it works.
Frequently Asked Questions
Do I need to have an existing GoHighLevel (GHL) account?
No. Every RetentionOps plan includes access to GHL. We’ll set it up, customize it for your business, and manage it for you — no extra tools or accounts needed.
Will you talk to my customers?
Yes. We handle cancellations, payment issues, and basic support questions — so you don’t have to.
Do I have to commit long-term?
Nope. Plans are month-to-month. You stay because it works.
The Hive Point is a digital operations agency and your partner in growth.
Get in touch: [email protected]
Copyright 2025 . All Rights Reserved.
The Hive Point is a digital operations agency and your partner in growth.
Get in touch: [email protected]